In which countries and regions is the wallet supported and what payment methods are available to purchase wallet balance? Player Support will be able to handle your inquiries about any recent purchases made with the Epic Wallet. I have a question about my most recent transaction, who do I contact? Please submit a support ticket here and we will assist you. I am having technical issues with my wallet, what should I do? Once the account is deleted, the wallet balance will be permanently deleted as well If I want to delete my Epic Games account, what happens to my unused wallet balance? Yes, you will be able to use your wallet balance participating game clients that have already integrated Epic Game Store purchase methods and checkout flows. Ĭan I use my wallet balance to make in-game purchases? To learn more about parental controls for Epic accounts, please visit our help center. Adding funds to wallet using existing payment methods and the spending of wallet funds are subject to all existing parental controls, including the ability to require parental PIN to authorize purchases with wallet. Please see our terms and conditions for more information.Īre parental controls available for the Epic Games wallet?Įpic account parental controls also extend to the Epic Games wallet. For example: you cannot purchase subscription products with balance. Yes, there are restrictions for what can be purchased using wallet funds. Īre there any restrictions on what I may purchase using my wallet funds? For more information, be sure to read the wallet terms and conditions. Yes! If your purchase is eligible for a refund and was completed using non-wallet payment method you now have the option to receive your refund as account balance into your wallet rather than refunding to the original payment method.
If I make a purchase with a non-wallet payment method (using a credit card, for example), can I request a refund to my wallet? Please see our refund policy for more details If you've completed a purchase which uses wallet funds you can request a refund for eligible purchases. If this changes, we'll be sure to announce it. Ĭan I buy balance gift cards from retail stores? We currently only offer fixed denominations of balance. No, transfer of wallet funds between different accounts is not supported.Ĭan I specify how much balance to add to my wallet? Ĭan I transfer my balance between different accounts? No, you can only purchase wallet funds that match your account's supported currency. You'll see your wallet as a payment method within the checkout flow of the Epic Games Store.Ĭan I purchase a currency that is different compared to my account country? You can use wallet balance to purchase most products and services in the Epic Games Store. You can add funds to your wallet at time of checkout, or within your account management > payment methods panel. Additionally, you will be able to see your wallet in checkout. Your wallet can be found under account management settings. Past performance is not indicative of future results.Your Epic Games wallet allows you to load money onto your account in the form of account balance. Nothing contained in this article may be relied upon as a guarantee or assurance as to the future success of any particular company. Due to various risks and uncertainties, actual events, results or the actual experience may differ materially from those reflected or contemplated in these statements. No assumptions should be made that investments listed above were or will be profitable. Companies mentioned in this article may be a representative sample of portfolio companies in which Contrary has invested in which the author believes such companies fit the objective criteria stated in commentary, which do not reflect all investments made by Contrary. Information provided reflects Contrary’s views as of a time, whereby such views are subject to change at any point and Contrary shall not be obligated to provide notice of any change. Disclaimer: Nothing presented within this article is intended to constitute investment advice, and under no circumstances should any information provided herein be used or considered as an offer to sell or a solicitation of an offer to buy an interest in any investment fund managed by Contrary LLC (“Contrary”).
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